FREE SHIPPING FOR ORDERS OVER 49€ IN ESTONIA

Shipping & Returns


Placing an order

Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via bank links provided by Maksekeskus AS or via PayPal.

The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS or Paypal. The contract enters into force when the amount payable is transferred to the bank account of the online store.

If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

Shipping

The shipping cost is determined based on your location and the value of your purchase. The shipping cost is displayed when the purchaser places the order.
If your cart reaches or exceeds 49 € we offer free shipping within Estonia. It is calculated automatically at checkout.

All prices are in Euros (€).

Estimated delivery time:

Bali.Nest is using the shipping services of Itella SmartPOST. All shipments within Estonia and Finland will be delivered via Itella parcel terminals and post offices.

All shipments within Estonia generally arrive at the destination specified by the purchaser within 3-7 business days of the date of entry into force of the contract of sale.

We do ship to countries outside the EU, but please contact us for a shipping quote by emailing us at info@balinest.eu. Shipping may take a little longer. Taxes and other import duties may be added by the customs in your country.

*Delivery times are estimated by our shipping service provider Itella SmartPOST. Bali.Nest can't guarantee, that the delivery times will always be accurate.

Returns

All goods purchased at www.balinest.eu are covered by the Estonian Sale of Goods Act. Please note that defects in products, which are caused by incorrect use or misuse, are not covered by the right of complaint.

The items you wish to return must have been handed over to a freight forwarder no later than 14 days after you have received you order.

During 14 days following the delivery of your order, you may request exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Bali.Nest cannot accept returns where labels have been removed or the package is damaged.

Bali.Nest covers postage costs for returning or replacing the wrong or defective product. If the customer thinks about the purchase and wants to return it, one will organize the transport and cover the return costs.

Items lost in transportation will not be compensated for.

Note that additional duties and/or taxes will not be refunded.

All exchanges are subject to availability.

Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery.

Please note that items bought on sale cannot be exchanged.

Return address:

ML DECOR OÜ

Tammepõllu tee 19-5

Haabneeme, 74001

Viimsi Vald